Avoca answers the phone. Maximus runs the business.

Avoca is a great AI call answering tool. But your calls are only one of 8 revenue leaks. Maximus handles all 8. Keep Avoca for calls if you want. Add Maximus for the other 7 things nobody is doing.

See Your Revenue Leak

What Avoca does well

Avoca is a Y Combinator-backed AI call answering platform built for home services. Their Responder product answers inbound calls 24/7 and books directly into ServiceTitan. Their Coach product listens to your CSR calls and gives feedback to improve performance. For contractors who have a call center team and need AI to augment it, Avoca is a strong option. We respect what they built.

What Avoca does not do

✗Chase unpaid invoices past 30 days

✗Reactivate dormant customers automatically

✗Prevent no-shows with a 5-touch confirmation cadence

✗Request Google reviews after every completed job

✗Optimize technician routes with AI

✗Generate marketing content automatically

✗Brief you every morning before your first job

✗Tell you your profit per job, lead source ROI, or tech performance

The real difference

Avoca solves one problem extremely well: making sure every inbound call gets answered and booked. If your only revenue leak is missed calls, Avoca may be all you need.

But most contractors are also leaking revenue from aging AR, dormant customer databases, no-shows, missing reviews, and zero visibility into daily operations. Maximus handles all of it. One product. One price. One morning briefing that tells you everything is okay.

The difference in one sentence:

Avoca is a call center tool. Maximus is a chief of staff.

Cost comparison

	Avoca	Maximus
Pricing model	Per-minute (contact for quote)	10% of recovered revenue
Minimum cost	Varies by volume	$697/month
Call answering	Yes, 24/7	Yes, 24/7
CSR coaching	Yes (Coach product)	No (AI handles calls directly)
Invoice collections	No	Yes, 4-step AI sequence
Customer reactivation	No	Yes, automated outreach
No-show prevention	No	Yes, 5-touch cadence
Review management	No	Yes, auto-request after every job
Route optimization	No	Yes
Morning briefings	No	Yes, daily before your first job
Guarantee	None published	90 days or money back

Can I use both?

Yes. Some contractors use Avoca for call answering and CSR coaching while adding Maximus for collections, reactivation, no-shows, reviews, and daily briefings. They solve different problems. The question is whether you want two vendors or one.

We win when you win.

90 days. If Maximus does not recover more than you pay in fees, every dollar back.

You keep whatever the agents collected. Email one sentence: "I want my refund." Processed in 48 hours. No call. No forms. No guilt trip.

Read the full guarantee →

Frequently asked questions

Is Avoca a competitor to Maximus?

Avoca competes on one of Maximus's 8 capabilities: call answering. On the other 7, there is no overlap. Avoca is a call center tool. Maximus is a chief of staff that runs your entire front office.

Does Maximus integrate with ServiceTitan like Avoca does?

Yes. Maximus books directly into ServiceTitan, Jobber, Housecall Pro, and GoHighLevel.

Avoca has CSR coaching. Does Maximus?

No. Maximus replaces the need for CSRs entirely by answering calls with AI. Avoca coaches your human CSRs to perform better. Different approach. If you have a call center team you want to keep, Avoca Coach is useful. If you want AI to handle it, Maximus does.

Which is better for a small contractor with 3-10 techs?

Maximus. Small contractors do not have a call center to coach. They need an AI that answers calls, chases invoices, reactivates customers, prevents no-shows, and tells them how the business is doing every morning. That is Maximus.

What if I already use Avoca?

Keep it for calls if you like it. Add Maximus for the 7 things Avoca does not do. Or switch to Maximus and consolidate to one vendor. Either way, the revenue leaks Avoca does not cover are still leaking.

More comparisons

vs ServiceTitan vs Jobber vs Housecall Pro vs Answering Services vs Hiring

See how much revenue Avoca is not catching →

P.S. — Avoca is a great call answering tool backed by $47.8M in VC funding. Maximus is an 8-agent chief of staff built by a contractor who was losing $787 a day. Different DNA. Different scope.